Paying for Doula Support: Carrot Benefits Explained

Doula support is something that we find extremely beneficial and we are excited to see that various insurances are recognizing these benefits as well!

Carrot Insurance provides benefits for birth doula and postpartum doula support. We are here to break down the process for you.

Carrot is a benefit covered by many employers to provide personalize support through the perinatal period. They provide reimbursement to employees for fertility support, birth doula support, and postpartum doula support, plus many other services. To learn more about this great offering, you can read more on their website.

So how does it all work?

When new clients come to Carolina Birth and Wellness with Carrot benefits, we ask that they let us know right away that they will be using this benefit to ensure that we can provide a doula that meets the requirements.

Carrot requires that doulas:

  • Have a valid and current certifications (specific program is not mandated, but certification is required)

  • Have at least 24 hours of evidence-based training that covers their specific profession (labor or postpartum)

  • Have at least 15 hours of experience supporting at least three clients.

The majority of the current birth doulas and postpartum doulas at Carolina Birth and Wellness meet the requirements for Carrot reimbursement.


1. Meet with your doula

Once you have met with your doula, we ask that you submit that information to Carrot for them to send us the Doula Attestation Form. In this form, information is asked about the doula including uploading proof of certification. We are able to take care of everything and communicate directly with Carrot.

2. Pay for your support to Carolina Birth and Wellness

After the Doula Attestation form is completed, clients are asked to fill out the intake, contract, and pay the invoice provided by CBW. It is a requirement from Carrot that postpartum shifts specifically are broken down by hours per day, so that must be decided at contract signing. As the client, you can decide if you would like to make one payment with one receipt to submit for reimbursement, or two payments and two receipts.


3. Get your reimbursement from Carrot

After payment is received, we have a specific Carrot Receipt that we fill out that includes items related to CBW but also the specific doula support. Once we completed and provided the receipt, you are able to submit that directly to Carrot for reimbursement.


With these three simple steps, your doula support is covered and much of it is hands off for you!


We hope this helps you figure out how to use your Carrot Benefits to pay for doula support! Please always reach out to us for questions about how we can help navigate this process with you!